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To check the status of your order, click on ‘Track your order’ to see the real-time updates.

  • We strive to process and ship every order within 48 business hours. You can expect to receive your order in 4 -7 business days depending on your location.
  • The delivery timeline depends upon the delivery address of the customer.
  • For metros & Tier 1 cities, it may take 3-4 working days, whereas for Tier 2 & 3 cities & rural areas, it may take 5-7 working days.
  • For International orders, the average delivery time is 7 -15 business days depending on the country of residence.
  • Note – If there are any alteration that needs to be done to the product, shipping time may vary by a day or two, depending on the extent of the changes required.

If your package has been opened or tampered with, we request you not accept the shipment and immediately inform our customer support team at +91 96557 99655 or  cc@jazzlifestylechennai.com

If you have received a damaged product, please reach out to our customer support team within 24 hours at +91 96557 99655 or cc@jazzlifestylechennai.com

  • a) You should ensure the product is unused
  • b) Share images of the Wrong/Damaged Product (Try to capture the damaged area of the product)

The colours of the products on our website have been portrayed as accurately as possible, however, monitors and screens of electronic devices differ in their display of colour, so it may slightly vary depending on the display screen.

Kindly reach out to our customer support team as soon as your order is delivered at +91 96557 99655 or cc@jazzlifestylechennai.com

Yes, we can send it as a single package & single shipment.

We generally do not cancel orders but due to unforeseen circumstances sometimes we may have to cancel an order. Our support team will keep you posted if your order has been cancelled.

If you wish to cancel your order, you can reach out to our customer support team at +91- 9655799655 or cc@jazzlifestylechennai.com

For prepaid orders, the refund will be processed within 2-5 business days after the order is cancelled. The refund will be credited to the same payment mode using which the payment was made.

Yes, we ship internationally. For inquiries and orders, please contact us at +91-9655799655 or cc@jazzlifestylechennai.com, and our team will be happy to assist you.

Unstitched products are fabric materials which can be stitched by the customer to your exact size.

Semi-stitched products come half-stitched. For example, semi-stitched lehengas have a blouse material but the skirt is half-stitched. So, you will have to tailor it to your size.

Readymade products are ready to wear according to pre-set sizes like S, M L, XL etc.

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